Right of Cancellation for Consumers

Consumers have a right of cancellation subject to the proviso below, with Consumer being any natural person who concludes a legal transaction for purposes, which for the most part cannot be attributed to either his/her commercial or free-lance professional activities:

Cancellation Policy

Statutory Right of Cancellation

You are entitled to cancel this contract within 14 (fourteen) days, without giving any reason.

The cancellation deadline is fourteen days from the day on which you or a third party specified by you, who is not the forwarder, have or has taken possession of the final delivery of goods.

In order to exercise your right of cancellation, you are obliged to inform us (myostyle GmbH, Darmstädter Landstraße 125, 60598 Frankfurt am Main, Telephone No.: +49 69 2475582-0, E-Mail: info@myostyle.de) by means of an unequivocal declaration (e.g. a letter sent by post or an email message) of your decision to cancel this contract. For this purpose, you are free to use the enclosed specimen Notice of Cancellation, which is however not mandatory.

In order to meet the cancellation deadline, it is sufficient that you send the notice of exercise of your right of cancellation prior to the expiry of the cancellation deadline.

Effects of Cancellation

When you cancel this contract, we are obliged to promptly reimburse any and all payments which we received from you, including costs of delivery (with the exception of additional costs resulting from the fact that you have chosen a mode of delivery other than the most favourable standard mode of delivery offered by us), and at the latest within fourteen days from that day on which we received your Notice of Cancellation of this contract. For this reimbursement, we will use the same means of payment which you have chosen for the original transaction, unless otherwise expressly agreed upon with you; in no event will we charge any fees as a result of such reimbursement.

In the case of goods that are eligible for dispatch by package/parcel, we may withhold reimbursement until we have received the goods or you have supplied evidence of having sent back the goods, whichever is the earliest.

You are obliged to return or to hand over goods that are eligible for dispatch by package/parcel promptly to us and in any case at the latest within fourteen days from that day on which you informed us of your cancellation of this contract. The deadline has been complied with, when you dispatch the goods prior to the expiry of the fourteen days’ cancellation deadline. You bear the direct costs of the return of the goods.

You are obliged to make compensation for any loss of value of the goods only, if such loss of value is due to the handling of the goods in a manner that is not necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of revocation expires prematurely in the case of contracts  
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

In the case where a product that is sent back shows obvious signs of wear and tear, or in any way proves to have been tested or tried on, or changed from its original condition, myostyle may reduce the amount refunded or the exchange accordingly.

For example, myostyle may make a reduction under the following circumstances: 
- The product(s) were used, worn, are damaged or were washed;
- The identification tag is no longer attached to the product and/or was not sent back. 

Please note that the identification tag is an essential element of each product.
- You have not returned packaging that is an element of the product (e.g. a dust bag).

You will be informed if myostyle reduces your refund for this reason.

myostyle takes no responsibility for products that are accidentally returned or products that were not part of the return that remained in the packaging or in the products re-turned.

Specimen Form of Notice of Cancellation

Should you wish to cancel the contract, kindly fill out this form and return it to us at the following address:

myostyle GmbH
Darmstädter Landstraße 125
60598 Frankfurt am Main
E-Mail: info@myostyle.de

  • I/We (*) herewith give notice of cancellation of the contract concluded by me/us (*) for the purchase of the following goods (*)/ the rendering of the following service (*)

    _______________________________________________________________________________

  • Ordered on (*)/ received on (*):

    _______________________________________________________________________________

  • Name of Consumer(s):

    _______________________________________________________________________________

  • Address of Consumer(s):

    _______________________________________________________________________________

  • __________________________
    Signature of Consumer(s) (only when this Notice is provided on paper)

  • __________________________
    Date

(*) please delete whichever is not applicable.